Very disappointed in this hotel. Stayed in the south tower. Rooms old and outdated. What started out to be a reasonable price for the room turned out to be a ridiculous amount . Had to pay an additional $25.00 a night for early check-in. And with the resort fees (15.00) a night added on you could stay in a much nicer hotel for the same money. Customer service left a lot to be desired at the front desk. Overall I would not stay at Ballys again.